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Error code guide

Nanoleaf: Wi-Fi connection failed

Setup fails at the final Wi-Fi step; only local control works.

Causes: phone joined to 5 GHz only; special characters in password; AP isolation; MAC filtering.

Steps

  1. Configure on 2.4 GHz only.
  2. Temporarily simplify the Wi-Fi password to test.
  3. Disable client isolation / guest network for setup.
  4. Move the controller near the router.
  5. Reset controller (5 s) and retry.

Support: help.nanoleaf.me. Difficulty 2/5 · 10–25 min · £0.

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