Error code guide
Schneider Wiser: device offline
Wiser by SE shows offline; scenes no longer run.
Steps
- Check Wiser gateway power and Ethernet/Wi-Fi link.
- Reconnect to 2.4 GHz Wi-Fi.
- Reboot router and gateway.
- Update app and device firmware.
- France support: 0825 012 999 — se.com support.
Difficulty 2/5 · 15–30 min · £0.